O2 Academy Leeds, Leeds.
Terms and Conditions
The name of the lead booker will be printed on each ticket.
The lead booker must be in attendance and photo ID checks will be made on entry into the venue. If the ID does not match entry will be refused.
ID must be in its original form and not a copy.
If you are booking more than one ticket your guest must arrive at the concert at the same time as you.
Failure to do so will result in the guest being turned away.
Failure to adhere the terms and conditions may result in the customer's order being cancelled. There are no exceptions to this rule.
The resale of tickets is only permitted via the artist's official resale platform Twickets.
Transferal of tickets is not permitted under any other circumstances.
If the promoter reasonably believes that a ticket has been resold through resale platforms not endorsed by the artist then the barcode on the ticket will be voided, prohibiting entry to the concert.
Under 14s must be accompanied by an adult. We cannot issue refunds to under 14s who are not accompanied by an adult.
Please note: any ticket bought from Gigs & Tours that is no longer required can only be resold through Twickets. Reselling through any other channel will render the ticket(s) invalid.
The Lead Bookers name will be printed on all tickets and they must attend the show and present original photo ID on arrival. If booking more than one ticket, you all must arrive at the event together in to gain entry. Strictly four tickets per person and per card.
If we can keep the Ts&Cs in line with what the venue are using too (can a tick box be applied?)
1. This ticket is a personal, revocable license and, at all times, remains the property of the Promoters. This ticket must be surrendered to the Promoters upon request.
2. This ticket is sold by the Promoters directly to the Consumer. Any tickets purchased by business or traders in breach of the Terms and Conditions of Ticket Sale will be cancelled.
3. This ticket will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE unless the sale is through an Artist's official face-value resale partner or an approved resale partner such as See Tickets Fan-to-Fan Exchange (please visit the artist's website for details of the official and approved partners). Tickets sold via third parties and other unauthorised outlets, including online auction sites, are not valid for admission. Reselling a ticket makes it void and the ticketholder may be refused entry.
4. Ticket sales are limited to a maximum of 4 tickets per person for the pre-sale.
Refunds will only be offered in the event of cancellation or rescheduling. These must be requested from your point of purchase and can only be claimed by the person who made the booking. The refund will only cover the face value of the ticket and the associated booking fee.
Only tickets purchased through the approved agents are valid for admission.
The venue reserves the right to refuse admission.
For accessibility bookings please contact the venue via disabledbookings@o
For accessibility bookings please contact the venue via: