Manchester Arena, Manchester.
No under 14s in the standing area, 0 - 14s must be accompanied by an adult. No refunds will be given for incorrectly booked tickets.
- Tickets are limited to 6 per person
- The name of the lead booker will be printed on each ticket. This name cannot be changed once the booking has been made.
- The lead booker will be asked to present photo ID to gain entry into the venue.
- Where the lead booker is purchasing more than their own ticket, each guest in the party must arrive with the lead booker at the venue on the night of the show. Failure to do so will result in the guests being turned away.
Failure to adhere to the terms and conditions may result in the customer's order being void. There are no exceptions to this rule.
The resale of tickets is only permitted via the artist's official resale platform Twickets. Transferal of tickets is not permitted under any other circumstances. If the promoter reasonably believes that a ticket has been resold through resale platforms not endorsed by the artist then the barcode on the ticket will be voided, prohibiting entry to the concert.
Under 14 must be accompanied and no under 14s go on the floor for standing floor shows.
Children shows allow babes in arms up to 23 months however some shows specifically targeted at younger audiences require a ticket for anyone attending the performance. Please check the relevant show's event page for further details.
Further enhanced security checks have been put in place at Manchester Arena to provide reassurance and confidence and we advise you to arrive in plenty of time to pass through these additional security checks.
We also ask that you keep personal belongings to a minimum and only bring your essentials with you. Please do not bring any backpacks or large bags as these will not be permitted into the arena. You are permitted to bring small bags or handbags no larger than 35cm x 40cm x 19cm (approx. an A3 piece of paper).
There are no storage facilities for large items within the venue and it will be left to the patron to find a safe temporary facility to hold them. The venue will not be responsible for late admission or non-admission as a result of this policy.
If you are collecting tickets on the day a temporary box office has been set up on the Trinity Way corridor next to the Arena car park entrance. This temporary box office will be open from 4.00pm only on a show day and will close approximately 15 minutes after the main act goes on stage.
Please check Manchester Arena's website (manchester-arena.com) and follow them on social media (@manchesterarena) for specific show information before your visit.